Lessons learned for managing projects in a Higher Education environment:organisational and individual experience

Locock, Martin (2018) Lessons learned for managing projects in a Higher Education environment:organisational and individual experience. [Data Collection]

Abstract

A research project examining the qualitative experiences of project managers in the Higher Education context. The research showed that the use of formal project management methodologies such as PRINCE2 was rare. It was reported that projects adapted their approach in the light of experience but organisations were poor at embedding lessons learned into future practice. A Grounded Theory analysis of the interview transcripts highlights the Emotional Labour required by the project manager role, especially feelings of Impostorship and the need to manage interactions as Adult-to-Adult rather than Parent-Child.